Questions and answers.
Can't find the answer? Email [email protected] and we'll help you.
A marketplace for local services in Gothenburg. In the app you find Taxi & Express parcel, Food, Groceries & late-night shops, Salons, Car wash, Cleaning, Trades, Workshop & towing, Tyre hotel, Moving, Freight, Travel & events, Shopping and Dog walking. What sets us apart is the commission: we take none at all. Connected businesses pay a fixed monthly fee instead.
We start in Gothenburg — our home turf — and grow city by city once the foundation is in place.
In the app. You can see the price right here on the web, in Priskoll, without an account — and in the app you see your price before you book.
Yes. You cancel in the app. Food: as long as the restaurant has not confirmed the order. Salons, car wash and dog walks: up to two hours before. Cleaning: no later than 24 hours before. Moving: as long as the request is open. Taxi: as long as the ride has not started, but once a driver has accepted it can cost a fee. What applies to your particular booking is shown in the app.
Directly to the business. On the spot — in the car, at the salon, at the restaurant or in the shop when you collect — or against the business's own invoice after the work, as with cleaning, moving and trades. Where the business has entered its Swish number you can tap «Pay with Swish» in the app: Swish then opens with the business's number and the amount filled in, and the money goes directly to the business. There is no card payment in the app, and we handle no card details.
Go to seeyousoon.se/bli-partner, run your volume numbers and send your application. We review every application manually and get in touch as soon as the review is done. No lock-in period, no start-up fees.
Email [email protected], use the form on the contact page or open customer service in the app. Customer service answers around the clock in Swedish, Arabic and English. Never replaces 112 when life is in danger.
During a taxi ride, «Safety» is in the ride. If you hold the SOS button down for two seconds, the phone calls 112, and the alarm with the ride's details is registered with SeeYouSoon's taxi team. SeeYouSoon never calls 112 for you: always call 112 if you are in danger. Read about Safety & SOS.
A part of My account in the app, entirely voluntary: nothing is switched on until you switch it on yourself. Only our care team sees your answers — never other users, drivers or businesses. «I am open to a life partner» is only for adults who have verified themselves with BankID in the app. The team can then suggest an introduction, and contact details are shared only when both have said yes. Read about Care.
A voluntary card in My account in the app where you write what the person helping you should do, for example «Ask before you open the window», never what your diagnosis is. You share one booking at a time, the driver sees the lines only after accepting, and the copy is deleted 24 hours after the ride. Read about My needs.
Only if you write it yourself. What you choose to take into account stays on your phone and is never sent to us. The driver sees the lines about what to do and your own line exactly as you wrote it, and only after accepting the ride. So write what the driver should do, not your diagnosis. The driver never sees your emergency card.
Your own text about what you want the person helping you to know in an emergency, and a contact person from your trusted contacts. It opens only in the app and needs an internet connection. SeeYouSoon's on-call team can read it only if you have given a separate consent and have raised an SOS, and every reading is logged. Fill in your phone's own emergency card too: it works without internet and from the lock screen.
Partner businesses can get a sponsored placement in the app. Each such placement is marked «Ad», so that you can see what is paid for. The ads are set by sector, city and period, are shown the same to everyone in the same city and are not based on your personal data. Read about the ad placements.
Pallets and goods by lorry, only for businesses. A company books the transport in the app from its business account, follows the lorry and gets the consignment note as a PDF. The transport is carried out by the transport company that takes the job, which is the carrier, and it invoices the company after delivery. Private individuals book transport of furniture and household goods in Flytt. Read about Frakt.